Consumer Damage
Any consumer damage in terms of quality, terms, agreements and services arising from product purchase or from provision or use of service.
Exemptions
- Healthcare: Ministry of Health and Welfare, Korea Consumer Agency
- Finance and Insurance: Financial Supervisory Service, Korea Consumer Agency
- Legal Services by Attorneys: Korea Legal Aid Corporation
Dispute Resolution Procedure
Consumer (Consultation) → Local Government or Consumer Organization → Settlement & Advice (Consumer·Business)
If a Settlement or Advice is Rejected,
Korea Consumer Agency → Settlement & Advice → If a Settlement or Advice is Rejected → Consumer Dispute Mediation Committee
Consumer Dispute Mediators
- Consumer Counseling Network(Nationwide) 1372
- Gimhae YMCA 055-328-3303
- Gimhae YWCA 055-332-6000
- Gyeongsangnam-do Consumer Center 055-211-7799
- Gimhae City People's Livelihood & Economy Department 055-330-3425